Reservations

-Subject to availability a payment request will be sent to you once we have received your reservation request.
-In order to guarantee your reservation, we require a deposit which will be 30% of the total cost of your stay.
-The deposit must be paid within the period noted on the proforma invoice.
-Once the deposit is received we will email you a voucher which will constitute confirmation of payment.


Payment Policies

-The balance of the payment must be paid on your arrival in cash or one week prior to your arrival
-Any other way of payment must be approved by our team prior to arrival


Cancellation policies

– Cancellation 60 days or more prior to arrival will result in a refund of deposit paid.
– Cancellation 59 days or less but more than 30 days prior to arrival will result in a loss of 50% of the reservation amount.
– Cancellation 29 days or less prior to arrival will result in a loss of total amount paid.
-Cancellation requests will only be accepted by email to info@sapphoboutiquesuites.com
-Early checkout will result in a 100% loss of the cost of the remaining nights.
-‘Non-shows’ will not receive a refund.